Contact Us – Dream99 Official Support

Need Assistance? We’re Here for You

At Dream99, your satisfaction is our top priority. Whether you have a question about your account, a technical issue, or simply need help understanding our game rules, our support team is always ready to assist. We value your time and are committed to providing quick and accurate responses across all support channels.

How to Contact Dream99

You can reach our support team through the following official channels:

  • Email Support: support@dream99india.com
  • Live Chat: Available 24/7 on our website (bottom-right corner)
  • WhatsApp Support: +91 99999 88888 (Chat only)

Common Support Topics

We assist users daily with a wide range of queries. Below are some of the common topics:

  • Login and password reset issues
  • Game result clarification
  • Withdrawal delay or verification
  • Deposit confirmation
  • Referral and bonus tracking
  • Technical glitches or loading errors
  • Suspicious activity or account lock

Customer Support Hours

While our platform is accessible 24/7, our dedicated human support team is available during the following hours:

  • Monday – Sunday: 9:00 AM to 11:00 PM IST
  • Live Chat Bot: 24/7 for basic queries

For faster responses, please include your registered mobile number or user ID when contacting us.

Where Else Can You Find Us?

Dream99 maintains a presence across various social media platforms for announcements, winner showcases, and event notifications. While we do not offer support directly via social media, you can follow us for updates:

  • Instagram: instagram.com/dream99official
  • YouTube: youtube.com/@dream99india.com

Reporting Abuse or Fraud

Dream99 has zero tolerance for abusive behavior, fraudulent accounts, or misuse of our gaming system. If you notice suspicious activity, impersonation, or potential scams involving our platform, please notify our support team immediately using the subject line: “Report Fraud”.

Include screenshots, usernames, or any other relevant details so we can take swift action. Your identity will be kept confidential.

Business & Partnership Inquiries

For marketing collaborations, affiliate inquiries, or B2B proposals, please reach out to our business development department:

  • Email: partnerships@dream99india.com
  • Subject Line: “Dream99 Collaboration Request”

Please include your organization’s name, website, and nature of proposal. Our business team will respond within 3–5 working days.

Dream99 Office Address

Dream99 operates digitally but maintains a registered business address for communication purposes:

Dream99 Digital Gaming Pvt. Ltd.
#22, Tech Towers, Hitech City Road,
Hyderabad, Telangana – 500081
India

Final Notes

Always ensure you’re communicating with verified Dream99 representatives. We never ask for your OTP, password, or bank PIN under any circumstance. Stay secure, stay alert, and enjoy your experience on Dream99.

For all legal, compliance, or data-related queries, please refer to our Privacy Policy and Disclaimer pages.