Privacy Policy – Dream99

Introduction

At Dream99, we are committed to protecting your privacy and ensuring the highest standards of data protection in accordance with Indian law and global best practices. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our platform, services, or applications.

By accessing Dream99 and using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the website or associated platforms.

Information We Collect

Dream99 collects certain personal and non-personal information to provide a safe and personalized experience. The types of information we may collect include:

  • Full Name
  • Mobile Number
  • Email Address
  • Device and Browser Information
  • IP Address and Geolocation
  • Bank or UPI details (for withdrawal and deposit)
  • Usage behavior and activity logs

How We Use Your Information

Your data is used for the following purposes:

  • To verify your identity and manage your account
  • To process payments, withdrawals, and bonuses
  • To improve user experience and functionality
  • To send important updates, offers, and result notifications
  • To detect fraud, prevent abuse, and enforce platform rules

Cookies and Tracking

Dream99 uses cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, deliver customized content, and analyze site traffic. You may disable cookies through your browser settings, though this may limit functionality.

Data Sharing and Third-Party Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information with trusted partners and service providers to facilitate services, such as:

  • Payment gateways and processors
  • Customer support platforms
  • Government or law enforcement (if required by legal obligation)

All third parties are bound by data protection agreements and are not allowed to misuse or sell your data.

Data Security

We take appropriate technical and organizational measures to safeguard your personal information. This includes SSL encryption, two-factor authentication, regular audits, and controlled access. However, no digital platform is immune to threats, and we advise users to follow best security practices on their end.

Your Rights as a User

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to conditions)
  • Opt-out of promotional communications
  • Withdraw consent where applicable

To exercise these rights, please email our Data Protection Officer at privacy@dream99.com.

Data Retention

We retain your information as long as your account remains active or as required to fulfill legal, regulatory, or contractual obligations. Inactive accounts may be archived or deleted after a specified period.

Children’s Privacy

Dream99 is not intended for individuals under the age of 18. We do not knowingly collect or store data from minors. If you believe a minor has registered or provided data, please contact us immediately for removal.

Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with the revised date. We recommend reviewing this policy regularly to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or requests regarding our privacy practices, please contact us at:

  • Email: privacy@dream99india.com
  • Address: Dream99 Legal Department, India